Home Energy Assistance Program (HEAP)

The Home Energy Assistance Program (HEAP) is a federal grant program that helps income-eligible Long Island residents pay their energy bills. In order to qualify, your household must be at or below New York’s median income level. Use this eligibility tool to see if you qualify for HEAP.

2023-2024 Household Monthly Income Limit

Household Size	Maximum Gross Monthly Income
1 person	$3,035
2 people	$3,970
3 people	$4,904
4 people	$5,838
5 people	$6,772
6 people	$7,706
7 people	$7,881
8 people	$8,056
9 people	$8,231
10 people	$8,407
11 people	$8,582
12 people	$8,890
13 people	$9,532
Each additional	Add $642

If you need assistance, call 1-800-930-5003 or email AdvocateMailbox@nationalgrid.com to connect with your local Long Island Consumer Advocate.

There are two parts to HEAP:

Regular HEAP	Qualifications are based on household size and income (you can view the Household Income Limit above). Regular HEAP is closed for the 2023-2024 season. Apply now
Emergency HEAP	Qualifications are based on household size and income (you can view the Household Income Limit above) AND customers must have a utility shutoff notice. Emergency HEAP is closed for the 2023-2024 season. To apply contact your local Department of Social Services office (DSS). You may contact your HEAP Local District Contact to apply. Apply now

Current National Grid bill (or other utility/fuel bill)
Valid Social Security Number
Final Disconnection Notice or other shut-off notice (if applying for Emergency HEAP)
Pay stubs for the most recent four weeks or other proof of your household’s total gross income (filed federal tax return, including all applicable schedules if self-employed or receiving rental income), interest/bank/dividend or tax statement
Proof of residence (water, sewer or tax bill; copy of lease with address; mortgage payment book; current rent receipt showing your name and address; or statement from landlord)
Documents identifying each household member (driver’s license, photo ID, U.S. passport or naturalization certificate, school records, or birth certificates and validated Social Security cards). To replace a lost New York state birth certificate, please visit New York Vital Records.
Proof of qualified alien status if you are not a US citizen

More Information

New York State Office of Temporary and Disability Assistance
New York State myBenefits
HEAP hotline: 1-800-342-3009
Apply online at New York State myBenefits
Print the application and return it by mail to your local DSS office